Communications Policy

Last updated: September 21, 2026

This policy explains how The Lazzaro Lending Group, powered by Reasy Financial, LLC (NMLS #2446155), stays in touch with you, what you can expect from each kind of message, and how to change or stop the messages you receive. The Lazzaro Lending Group is a team of Reasy Financial, LLC, and Justin Lazzaro (NMLS #1229453) is the loan originator you will hear from.

How we contact you

We use phone calls, text messages, email, mail, and video or in-person meetings. Most of the time we use whichever method you used to reach us, or the one you tell us you prefer. When a message is time sensitive, such as a document request close to a closing date, we may use more than one method so that it reaches you.

Two kinds of messages

Messages about your request or your loan. When you ask us for something, such as a quote, a rate alert, an appointment, or a review of a Loan Estimate, and you agree to be contacted about it, we will call, text, or email you about that request. Once you apply, we will also contact you about your loan, including document requests, status updates, and closing details. These messages continue until your request or loan is finished, or until you ask us to stop.

Marketing messages. We only send marketing texts or make marketing calls, such as rate updates, program news, or offers, if you check the separate, optional marketing box on one of our forms. That consent is never a condition of getting a quote, applying, or getting a loan. Marketing emails include an unsubscribe link in every message.

Some of our calls and texts may be sent using an automated system. Our texts always identify The Lazzaro Lending Group, powered by Reasy Financial.

Text messages

How often you hear from us depends on your request, and message frequency varies. Message and data rates may apply, depending on your mobile plan. Reply STOP at any time to stop texts, or reply HELP for help. Mobile carriers are not responsible for delayed or undelivered messages.

Email

Every marketing email includes an unsubscribe link, and you can also reply and ask to be removed. Unsubscribing from marketing emails does not stop emails about a loan you have in process, because we need to send you updates and documents to close it.

Phone calls and voicemail

We keep voicemails short and avoid leaving personal financial details, since other people may be able to hear your voicemail. If we ever record a call, we will tell you at the start of the call, before any recording begins.

Please keep sensitive information out of text and email

Do not send your Social Security number, full account numbers, or copies of documents such as pay stubs, bank statements, or tax returns by text or regular email. When we need documents, we will give you a secure way to send them, such as the secure loan application portal at reasy.my1003app.com.

Changing or stopping the messages you receive

You can stop calls, texts, or emails at any time and in any reasonable way. Reply STOP to a text, click unsubscribe in an email, tell us on a call, or contact us using the details below. You can also stop one channel and keep another, for example stop texts but keep email. We honor these requests promptly, and no later than 10 business days after we receive them. If you stop all communication while a loan is in process, we may not be able to finish your loan on time, so we will let you know if that is the case.

How your information is handled

Our Privacy Policy explains what information we collect, how we use it, and who we share it with. Nothing in this Communications Policy changes those terms.

Changes to this policy

If we update this policy, we will post the new version on this page and change the date at the top. If a change affects how we contact you, we will ask for your consent again where the law requires it.

Contact us

The Lazzaro Lending Group, powered by Reasy Financial, LLC
NMLS #2446155
14100 N 83rd Ave, Suite B-230
Peoria, AZ 85381
Phone: (412) 638-4982
Email: [email protected]